Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.xocoffee.com and XO Coffee LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to XO Coffee LLC include www.xocoffee.com. The XO Coffee LLC website is an e-commerce site. By using the XO Coffee LLC website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION
XO Coffee LLC may collect personally identifiable information, such as your name and email address. If you purchase XO Coffee LLC’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. XO Coffee LLC may also collect anonymous demographic information, which is not unique to you, such as your age, gender and household income. We may gather additional personal or non-personal information in the future.

When you join www.XOCoffee.COM, you are typically signing up for a recurring subscription. We use a PCI compliant 3rd party credit card processor to store and process recurring charges on your credit card. You agree to these future charges when you sign up.

Information about your computer hardware and software may be automatically collected by XO Coffee LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the XO Coffee LLC website.

XO Coffee LLC encourages you to review the privacy statements of websites you choose to link to from XO Coffee LLC so that you can understand how those websites collect, use and share your information. XO Coffee LLC is not responsible for the privacy statements or other content on websites outside of the XO Coffee LLC website.

USE OF YOUR PERSONAL INFORMATION
XO Coffee LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested.

XO Coffee LLC may also use your personally identifiable information to inform you of other products or services available from XO Coffee LLC and its affiliates. XO Coffee LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

XO Coffee LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to XO Coffee LLC, and they are required to maintain the confidentiality of your information.

XO Coffee LLC may keep track of the websites and pages our users visit within www.xocoffee.com, in order to determine what XO Coffee LLC services are the most popular. This data is used to deliver customized content and advertising within XO Coffee LLC to customers whose behavior indicates that they are interested in a particular subject area.

XO Coffee LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on XO Coffee LLC or the site; (b) protect and defend the rights or property of XO Coffee LLC; and, (c) act under exigent circumstances to protect the personal safety of users of XO Coffee LLC, or the public.

USE OF COOKIES
The XO Coffee LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize XO Coffee LLC pages, or register with XO Coffee LLC site or services, a cookie helps XO Coffee LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same XO Coffee LLC website, the information you previously provided can be retrieved, so you can easily use the XO Coffee LLC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the XO Coffee LLC services or websites you visit.

The checkout process on www.xocoffee.com relies on cookies and JavaScript to function. If you choose to decline cookies or JavaScript, you may not checkout on the website.

SECURITY OF YOUR PERSONAL INFORMATION
XO Coffee LLC has policies in place to help secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol; however, transmissions over the Internet are never 100% secure.

CHILDREN & MINORS
XO Coffee LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of eighteen, you may use xocoffee.com only with permission of a parent or guardian.

OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from XO Coffee LLC by contacting us here:
– Web page: https://www.xocoffee.com/contact-support/
– Email: support@xocoffee.com

CHANGES TO THIS STATEMENT
XO Coffee LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. XO Coffee LLC encourages you to periodically review this Statement to be informed of how XO Coffee LLC is protecting your information.

CONTACT INFORMATION
XO Coffee LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that XO Coffee LLC has not adhered to this Statement, please contact XO Coffee LLC at:

XO Coffee LLC
1313 N. Market St
Suite 150A
Wilmington DE 19801
Email Address: support@xocoffee.com
Effective as of October 5th, 2017

Compatible with all K-Cup® Coffee Brands, including 2.0 cups. XO Coffee is not affiliated with Keurig, Inc., its subsidiaries, parent organizations, or affiliated brands and businesses. Keurig® and K-Cup® are registered trademarks of Keurig, Inc.